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Podcast

Recruiting Millennials | Ep. #9

Recruiting is hard work at the best of times. But when you need to hire people from another generation, sometimes it feels like your actually from different universes, not eras. But for today’s spas, Millennials are not only a key demographic as guests, but also as employees. In Episode #9 I share a real life…

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Demystifying the Hotel Spa | Ep. #8

Today’s hotel spa can be either a great profit centre or an essential amenity that is just another cost centre. Either one is fine. The key is in understanding what role your spa plays for your hotel, then finding the right help to bring that spa to life and ensure that the finished product fits…

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Conundrum of Skincare Companies | Ep. #7

In Episode #7 The Conundrum of Skincare Companies we discuss the dilemma of innovation is the spa business. Can’t we just copy F&B? Or use the product house as our de-facto innovation partner maybe? It can work great. But you’ve gotta understand the game. If you want to read a full post on the topic,…

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Lifestyle Brands of the Future | Ep. 5

In Episode #5 of the Inside the Spa Business Podcast, Spas – Lifestyle Brands of the Future,  I introduce you to a totally new perspective on spas. That idea is of Spas as Lifestyle Brands of the Future. The biggest brands of tomorrow will be lifestyle brands. Seems obvious to me that spas should be…

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Evolution of Hotel Spas | Ep. 4

In Episode #4 Evolution of Hotel Spas we’ll explore how we got here. In just 20+ years spas have become a required facility in hotels. We’ll see how Hotel Spas have followed the same path as swimming pools & fitness centres in hotels. What of the future? Links: At the 7m50s mark of this episode…

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Evolution of Destination Spas | Ep. 3

In Episode #3 The Evolution of Destination Spas we’ll explore how the Destination Spas of today have evolved from the Fat Farms of yesterday. But somehow they’ve never really taken off. Destination Spas have been gazumped by Fitness Centres and then by Hotel Spas. But maybe now’s the time. But beware of Wellness Living. That’s…

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Evolution of Day Spas | Ep.2

In Episode #2 I’ll take you for a brief history tour to show you how this whole Day Spa concept came to be. From the early pre-Industrial Revolution days right through to day. See how amazing female entrepreneurs like Martha Matilda Harper & Helena Rubinstein blazed the trail. First with hair salons, then beauty salons….

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Spa – What’s in a name? | Episode 1

In Episode #1 we start with a discussion on what spa really means. Though it’s a word that has become part of the lexicon all over the world, it is one that means different things to different people in different parts of the world. I’ll take a look at the origins of the word ‘Spa’…

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Welcome to the Show

In this, the very first episode of my very first podcast I’ll set the scene for where I plan to go with the show. Over the course of this series I will bring you insights, advice and information that will be useful to anyone in and around the spa industry…and beyond. With this show I…

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