Category

Podcast

Destination Marketing – The Wellness Opportunity | Ep. #18

Episode #18 is kinda more of a macro conversation. It’s not so much about spas at the coal face, but more a discussion about wellness and how that can be leveraged as a destination marketing tool. But just because you can…doesn’t mean you should.   Useful Links Here’s the Trends Report I referred to – Spafinder…

Read More

Motti Essakow Interview_Part 2 | Ep. #17

In Episode #17 – I continue my chat with Motti Essakow, the Founder and Chief Imagineer, Rythms by Design and Rythms House. WELL Buildings, Clean vs Green, Sourcing vs Procurement and much, much more. Check it out!   Useful Links We spoke a bit about the Delos WELL Building Standard And here’s a link to…

Read More

Motti Essakow Interview_Part 1 | Ep. #16

In Episode #16 – I catch up with Motti Essakow, the Founder and Chief Imagineer, Rythms by Design and Rythms House, to talk about responsible luxury in the hotel, spa & wellness sectors. Eco & Green is yesterday. Today it’s Sustainable & Responsible.   Useful Links We spoke a bit about the Delos WELL Building…

Read More

Spa Ratings Systems | Ep. #15

In Episode #15 – We take a look at Spa Ratings Systems. We all know about 4 Star or 5 Diamond hotel ratings. But what about spas? And what about a TripAdvisor for Spas? Do we even really need all this stuff anyway?   Useful Links Spa Sounds our Music Sponsor for the show. Subscribe to…

Read More

Barry White Interview_Part 2 | Ep. #14

In Episode #14 – I continue my chat with Barry White, former Group Spa Director of Langham Hospitality Group and now the Founder of WHITE Living. Come and learn about Barry’s journey to the ‘Dark Side’ of Spa Consulting.   Useful Links Spa Sounds our Music Sponsor for the show. Subscribe to the show HERE Subscribe…

Read More

Barry White Interview_Part 1 | Ep. #13

In Episode #13 – I sit down for a chat with Barry White to talk about his role with Langham Hospitality Group as Group Spa Director for the past 13 years and get his views on the current state of the hotel spa industry.   Useful Links Spa Sounds our Music Sponsor for the show. Subscribe…

Read More

Spa Market Share | Ep. #12

In Episode #12 – Spa Market Share – I consider a possible new metric for tracking spa performance. Is there anyone out there asking about Spa Market Share? How can you calculate it? Would it be useful? What are the limitations? If you prefer to read the full post, you’ll find it HERE   Useful…

Read More

Lessons from a Spa Manager Meeting | Ep. #11

In Episode #11 – Lessons from a Spa Manager Meeting – we start our series of real life, practical examples, lessons learned, etc. See what happens when I challenged them to answer – WHY? – HOW? – WHAT? If you prefer to read the full post, you’ll find it HERE   Useful Links Spa Sounds our…

Read More

The Future of Hotel Spas | Ep. #10

What if we completely reimagined the hotel spa? What would it have? What would be missing from today’s spas? We must evolve and adapt to stay relevant. In Episode #10 – The Future of Hotel Spas – We’ll take a look what the Tomorrow Spa might look like. If you prefer to read the full…

Read More

Recruiting Millennials | Ep. #9

Recruiting is hard work at the best of times. But when you need to hire people from another generation, sometimes it feels like your actually from different universes, not eras. But for today’s spas, Millennials are not only a key demographic as guests, but also as employees. In Episode #9 I share a real life…

Read More