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Evolution of Hotel Spas | Ep. 4

In Episode #4 Evolution of Hotel Spas we’ll explore how we got here. In just 20+ years spas have become a required facility in hotels. We’ll see how Hotel Spas have followed the same path as swimming pools & fitness centres in hotels. What of the future? Links: At the 7m50s mark of this episode…

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Riding the Hotel Spa Rollercoaster – Part 2

In Part 1 of Riding the Hotel Spa Rollercoaster we looked at when the ride first started and where we are now in terms of the business cycle. We discussed the consequence of doubling down on the spa versus downsizing. And we also drew some similarities between the evolution of gyms in hotels. In this…

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Evolution of Destination Spas | Ep. 3

In Episode #3 The Evolution of Destination Spas we’ll explore how the Destination Spas of today have evolved from the Fat Farms of yesterday. But somehow they’ve never really taken off. Destination Spas have been gazumped by Fitness Centres and then by Hotel Spas. But maybe now’s the time. But beware of Wellness Living. That’s…

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Riding the Hotel Spa Rollercoaster – Part 1

A few years ago, I wrote an article for Hotel Business Review about the rollercoaster ride that the spa industry has been on over the past twenty years or so. I think it could be timely to revisit some of the points raised back then. Like all good rollercoaster rides, the most exciting bit is…

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Evolution of Day Spas | Ep.2

In Episode #2 I’ll take you for a brief history tour to show you how this whole Day Spa concept came to be. From the early pre-Industrial Revolution days right through to day. See how amazing female entrepreneurs like Martha Matilda Harper & Helena Rubinstein blazed the trail. First with hair salons, then beauty salons….

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Wellness – Movement or Industry?

Wellness is a Movement, not an Industry! Last year at the Professional Spa & Beauty Convention in Dubai when I made this statement, it ruffled a few feathers. It was intended to get people thinking and encourage some robust discussions. It certainly did just that. Interestingly, most of the reaction, in the heat of the…

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Spa – What’s in a name? | Episode 1

In Episode #1 we start with a discussion on what spa really means. Though it’s a word that has become part of the lexicon all over the world, it is one that means different things to different people in different parts of the world. I’ll take a look at the origins of the word ‘Spa’…

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Welcome to the Show

In this, the very first episode of my very first podcast I’ll set the scene for where I plan to go with the show. Over the course of this series I will bring you insights, advice and information that will be useful to anyone in and around the spa industry…and beyond. With this show I…

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Price is Relative – Cost is Personal

When I first joined the spa industry back in 2005, there was really only one question when it came to the pricing of our treatments – How much will we increase our prices this year? To be clear, the question was about how much more we could increase our prices. I mean, above and beyond…

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