Trent Munday

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Retail Spa of Tomorrow

Retail and spas have never been the best of bedfellows. Traditionally, hotel spas have been really, really bad...

The Machine Man

The Machine Man was a character created by Marvel Comics back in the 1970’s. Here and now,...

The Palau Pledge

Last night I took the Palau Pledge – and I liked it. I liked that it reminded...

Spa Design for Dummies – Spa Size | Ep. #45

 Episode 45 is our third instalment in the Spa Design for Dummies series. In this episode - Spa...

Top 15 Spa KPI’s – The Metrics that Matter

Before we even start talking about Spa KPI's (Key Performance Indicators), it’s important to understand why they...

The Spa Business School Story with Michelle Hammond – Part II...

In Episode 44 I share Part II of my interview with Michelle Hammond of the Spa Business...

Almost Opportunities

Opportunities are great. But Almost Opportunities can be crippling. The allure of something that just might be...

The Spa Business School Story with Michelle Hammond – Part I...

Episode 43 is Part I of my interview with Michelle Hammond of the Spa Business School. In this...

Innovation – Creating a Legacy

When most people think about innovation, they think about a constant flow of new ideas. That, of...

Lessons from the Massage Envy Sex Scandal | Ep. #42

In Episode 42, now that the dust has settled a bit on one of the biggest scandals...

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